The Cloud for a highly productive IT environment

Service Desk on Cloud

Cherrylabs Cloud-based Service Desk is a fully functional IT service management framework that helps you enable processes and easily automate business operations.

Built on the ITILv3 framework and a Pink Verify certified technology, it takes scalability of your business operations to the next level.

Here’s what it can do for your business:

  • Automates both IT and non-IT business operations

  • Helps build a responsive service environment for your business operations

  • Better productivity of IT staff

  • Enables improved scalability

  • Avoids technology obsolescence

  • Zero customization costs

  • Requires no skilled resources to manage

  • Ready-to-activate service




It also comes with the following ITILv3 process sets:

  • Change Management

  • Request Fulfillment

  • Incident Management

  • Service Asset & Configuration Management

  • Knowledge Management

  • Service Catalog Management

  • Problem Management

  • Service Level Management

  • Release & Deployment Management

  • Service Portfolio Management